Exchanges & Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as you received it, unused, with tags and in its original packaging. You will also need the receipt or proof of purchase. Please note that the customer must bear the cost of shipping the product to the warehouses unless the product is damaged or does not match the description. Unfortunately, we cannot accept returns on discounted items or gift cards.

To initiate a return, please contact us at [email protected] Once your return is accepted, we will send you instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.

You can always contact us with any questions regarding returns at [email protected].

Damages and Problems Check your order upon receipt and contact us immediately if the item is defective, damaged or if you have received the wrong item so we can assess and resolve the problem.

Exchanges The quickest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we have received and inspected your return and let you know if the refund is approved or not. If approved, you will be automatically refunded via your original payment method. Please note that it may take some time for your bank or credit card company to process and book the refund