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Frequently Asked Questions
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1. What age groups are your toys suitable for?
Our toys cater to a wide range of age groups, from newborns to children 10+ years. Each product description specifies the recommended age range to help you find the perfect toy.
2. Do you offer free shipping?
Yes, we offer free shipping on all orders over £40! Standard shipping times are typically 3-12 business days.
3. Are your toys safe for kids?
Absolutely! All our toys are made with non-toxic, BPA-free materials and meet international safety standards. We prioritize your child's safety and enjoyment.
4. What is your return policy?
We offer hassle-free returns within 30 days of purchase. If you're not completely satisfied, simply contact our customer support team, and we'll guide you through the process. Please ensure the item is unused and in its original packaging. Visit our Returns & Exchanges page for details.
5. Can I track my order?
Yes! Once your order is shipped, you’ll receive a tracking number via email or SMS. Use this to check the status of your delivery at any time.
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